Privacy Policy for Mr Fortune Casino

Effective Date: August 1, 2026

Welcome to Mr Fortune Casino. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services in New Zealand. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

• Personal Identification Information: Name, date of birth, email address, phone number, postal address, and other information you provide when registering an account or contacting customer support.
• Account Information: Username, password, transaction history, deposits, withdrawals, and game activity.
• Technical Data: IP address, browser type, operating system, device information, and browsing behavior on our website.
• Payment Information: Credit/debit card details, bank account information, and other payment method details processed securely for transactions.
• Verification Data: Documents required to verify your identity and comply with legal and regulatory obligations (e.g., government-issued ID).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our casino services.
• To verify your identity and comply with legal and regulatory requirements, including anti-money laundering (AML) and responsible gambling obligations.
• To process your transactions and manage your account.
• To communicate with you, including sending account updates, promotional offers, and important notices.
• To improve our website, services, and user experience.
• To detect, prevent, and address fraud, security issues, and other illegal activities.
• To comply with applicable laws and regulations in New Zealand.

3. Legal Basis for Processing

Under New Zealand law, we process your personal data based on the following legal grounds:

• Your consent, where applicable.
• Performance of a contract (e.g., providing you with casino services).
• Compliance with legal obligations.
• Our legitimate interests, such as improving services and preventing fraud, balanced against your rights and freedoms.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers and partners who assist us in operating the casino, processing payments, verifying identity, and providing customer support.
• Regulatory authorities and law enforcement agencies as required by law or to protect our rights.
• Other third parties with your consent or as otherwise disclosed at the time of data collection.

5. International Data Transfers

Your information may be transferred to and processed in countries outside of New Zealand. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, regulatory, tax, accounting, or reporting requirements.

8. Your Rights

You have the right to:

• Access and obtain a copy of your personal data.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal obligations.
• Object to or restrict certain processing of your data.
• Withdraw consent at any time where processing is based on consent.
• Request data portability where applicable.

To exercise any of these rights, please contact us using the details below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content and advertising. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Phone: +64 9 123 4567

Address: 123 Fortune Street, Auckland 1010, New Zealand